Lavender Creek Gems Warranty

Every Lavender Creek Gems piece is accompanied by a one-year guarantee, covering any defect in craftsmanship or manufacturing. This assurance reflects our dedication to the integrity of our work. Please note that this warranty does not extend to normal wear, misuse, neglect, theft, or center stones. We strongly encourage insuring your jewelry immediately upon receipt through homeowners, renters, or an independent insurer.

Resizing & Outside Work

Your ring may be resized by another jeweler, provided the adjustment remains within two full sizes of the original ring size. Resizing beyond this limit will void your warranty. In addition, any other work performed outside of Lavender Creek Gems — including prong repair, stone setting, or soldering — will void the warranty, as we cannot guarantee the workmanship of another jeweler.

Our Commitment

We stand confidently behind the exceptional quality of our creations and offer repair services for Lavender Creek Gems jewelry affected by everyday use. What qualifies as normal wear will be determined by Lavender Creek Gems, ensuring fairness and consistency. Our goal is to preserve the beauty and longevity of your heirloom for years to come.

For questions or to initiate a warranty claim, please contact us. Your trust in our craftsmanship is our highest priority.