Lavender Creek Gems Warranty

All pieces from Lavender Creek Gems come with a one year guarantee that covers any defects in workmanship or manufacturing. This warranty does not extend to normal wear and tear, misuse, neglect, or theft. Please note that center stones are not included under this warranty, so we strongly encourage you to insure your jewelry through homeowners, renters, or an independent insurance company immediately upon receipt.

We stand by the exceptional quality of our work and offer repair services for any LCG jewelry affected by regular usage. We retain the right to determine what constitutes typical wear and tear. Please be aware that any unauthorized repairs done outside of Lavender Creek Gems, such as ring resizing or the soldering of your rings, will void your warranty.

We recommend sending in your ring for an annual check-up, during which we will inspect all prongs, and polish and clean your jewelry. This service is complimentary.

For more information or to submit a warranty claim, please contact us. We are committed to maintaining the highest standards of quality and customer satisfaction.