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Where's my order?
All made-to-order pieces at Lavender Creek Gems have a production time of 6-8 weeks from the date of purchase. Most items ship sooner, but this is the general timeline to expect.
Since Lavender Creek Gems is entirely run by Brianna, she personally handles every aspect of the business—designing, sourcing gemstones, coordinating production, quality-checking, photography, marketing, customer service, packing, and shipping. Because of this, she does not provide shipping date estimates or send periodic updates during production, as unexpected delays in manufacturing or shipping can happen, and shifting timelines can create unnecessary stress. Instead, you’ll receive an email with tracking details as soon as your order has been prepared for shipment.
If your order is still within the 6-8 week window, it is in progress. If it has been longer and you haven’t received a shipping notification, feel free to reach out, and she’d be happy to check on it for you.
We appreciate your patience and support—it truly means the world. Your ring will be on its way soon!