LCG Updates
March 10, 2025
MANUFACTURING TIMELINES
Due to the high volume of orders I've been so fortunate to receive, I’ve had to extend my production timeline from 6-8 weeks to 8-10 weeks for most made-to-order pieces. Some rings, such as wedding bands or moissanite pieces, have much shorter production timelines, so be sure to read each listing thoroughly before completing your purchase!
Each ring is meticulously crafted by skilled artisans, not machines, ensuring the highest quality and attention to detail. While I strive to complete all orders on time, unexpected delays can occur if any challenges arise during the handmade production process.
Please do not make any plans until your ring is in hand. I cannot guarantee exact shipping dates, as crafting fine jewelry takes time, and I want to ensure every piece meets my high standards before it leaves my hands.
I truly appreciate your patience and support—it means the world to me! Your ring will be worth the wait!
EMAIL RESPONSE TIMES
LCG has been expanding more quickly than I ever could have imagined, and I’m so incredibly grateful for every new order and message I've been receiving. With that said, over the past month, the higher volume of orders means my email response times have been a bit slower than usual. As a one-woman operation, I pour my heart into every detail, and sometimes my inbox gets a little overwhelming. I truly apologize for any inconvenience, and I’m actively looking to hire someone to help manage emails so I can get back to you even faster. Thank you so much for your patience.
- Brianna
POLICY CHANGES
With all the changes happening at LCG—like the new "Design Your Own" feature, the temporary removal of resizing, and more ready-to-ship pieces becoming available—I’ll be updating my policies. These changes will be implemented in the coming days/weeks, so please be sure to review them before making a purchase!
RESIZING
Starting April 1st, I will no longer be offering ring resizing. This change will also streamline the process, allowing me to get your order to you more quickly! You are welcome to have your ring resized elsewhere if needed, but please note that all Lavender Creek Gems rings can only be safely resized within two finger sizes to maintain their structural integrity. All ready-to-ship rings will ship in the size listed, so please double-check your size before purchasing.
While you are free to work with another jeweler for resizing, I cannot cover any damage or issues that arise from work done outside of Lavender Creek Gems. My manufacturing warranty will continue to cover any structural issues resulting from the original craftsmanship of your ring, but I cannot guarantee or be responsible for any modifications done by another jeweler. If your ring has been resized beyond my recommended limit, you will be responsible for any necessary repairs.
I truly appreciate your understanding as I make this adjustment. Due to my recent relocation, resizing timelines have been significantly delayed, impacting my ability to offer this service at this time. For the sake of my business and to ensure I can continue providing the best experience possible, I am pausing resizing for now—but I hope to bring it back in the future!
If you have any questions about finger sizing, please refer to my sizing chart here. If you need further guidance, I’m happy to help!
DESIGN YOUR OWN
I’m so excited to share an update on my Design Your Own section! My CAD team is working on finalizing renders, and I’ll be rolling out settings gradually as they’re ready. I also hope to have gemstones added over the next couple of weeks!
Be sure to keep an eye on my Updates Page here and follow me on social media for the latest gemstone drops and new setting additions. If you see a gemstone you love but your preferred setting isn’t available yet, you can still purchase the stone! I’ll be happy to hold it for you until you’re ready to purchase a setting or until your preferred setting becomes available.
Please note that I do not sell loose gemstones—all gemstone purchases must be set in a Lavender Creek Gems ring. Thank you so much for your patience and excitement as I roll this out—I can’t wait to see the beautiful rings you create!
CUSTOM ORDERS
At this time, custom orders are currently booked, and I won’t be taking on any new orders at this time. I hope to offer them again in the future and will announce when I’m able to reopen custom slots!
In the meantime, feel free to check out my Design Your Own section, where you can browse available gemstones and settings—I may already have exactly what you're looking for!