Custom Design Process

Curious about owning a one-of-a-kind Lavender Creek Gems piece? Check out our FAQ section below and when you're ready to move forward, please fill out our custom order form to get started!

How does the custom design process work from start to finish?
  • Submit the Custom Order Form



    To begin, please complete the Custom Order Form located at the bottom of this page.

    If you believe you have found a center stone you love, please note this in the form rather than purchasing it immediately. This allows us to first confirm that your project, and the selected stone, are a good fit before any commitment is made.

  • Project Review & Next Steps



    Once your form is received, we’ll review your submission and respond by email within 1–3 business days.

    During this stage, we take time to understand your vision, timeline, and any center stone you’ve selected, and to ensure the project is a good fit before moving forward.

    If adjustments are needed, whether related to design scope, timing, or stone selection, we’ll walk you through the available options so you can make an informed decision before any commitments are made.

  • Custom Design Deposit

    Once project details are confirmed, a $1,000 non-refundable custom design deposit is required to move forward. This secures your place in our design schedule and is applied toward the total cost of your custom piece. Fully from-scratch or heavily modified designs require an additional $600 non-refundable CAD design fee for professional CAD development.

    The custom design deposit is invoiced via email and must be paid before any stone sourcing, design work, or further project development begins.

  • Center Stone Selection


    If you have not already chosen a center stone from our website, you are welcome to browse our natural gemstones, curated diamonds, or our live feed of white and fancy colored diamonds.

    If additional sourcing is needed, we will discuss options together and guide you through the next steps.

    If you’re looking for a stone that isn’t currently listed, we’ll begin sourcing after your deposit has been received.

  • Design Process

    Once the custom design phase begins, we design your custom piece through CAD software based on the confirmed design direction and selected center stone.

    Each project includes two design revisions. Revisions are intended to fine-tune the approved direction rather than introduce entirely new concepts.

    Additional revisions or significant changes beyond the included two may incur additional fees.

    Please note that CAD renderings are technical working models created for production. They may appear heavier than the finished piece due to casting and polishing requirements.

    Please allow up to two weeks for your initial CAD design. More intricate or highly detailed designs may require additional time. Your CAD design and custom listing will be emailed to you for review.

  • Approval & Final Payment

    After your design is approved, we’ll send your final invoice. Full payment is required before your piece moves into production.

  • Production Timeline

    Production takes approximately 4–5 weeks from the time final payment is received. We recommend reaching out at least 3 months in advance for all custom projects, especially if you have a specific proposal or event date in mind.

    While we do our best to stay on schedule, we kindly discourage making proposal plans, booking photographers, or arranging travel until your ring is safely in hand. This ensures a stress-free experience in case of unexpected delays in production or shipping.

  • Shipping & Delivery

    Orders ship via insured UPS (within the U.S.) or UPS Worldwide (international).

    You will receive tracking information via email once your order has been prepared for shipping.

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FAQs

What is the minimum investment for a custom design?

All custom design projects—including any made-from-scratch designs or modifications to existing settings—require a minimum investment of $5000. This reflects the time, skill, and creative energy that go into crafting a truly one-of-a-kind piece. If your budget is below this threshold, I recommend exploring my Made for You or Build Your Own options, which still allow for personalization using my core designs.

Over the past year, demand for custom design has grown beyond what I can sustainably take on while maintaining the quality and intention behind every piece. Because of this, I’m limiting custom projects to a few each month, and only accepting custom projects over $5,000. This shift allows me to give each design the time it deserves, and stay rooted in the kind of work I love most.

How can I prepare for this process?

We suggest checking out some of our styles on our website or our social media pages to gather what designs and/or gemstones you like, and keep a note of them to use in our custom order form. This gives us a better idea of what you're after, along with what stones you'd like to use in your piece. 

Compiling a list of questions is also very helpful! We are here to answer any questions you may have about certain gemstones and any other aspect you may be unsure of during the jewelry design process. 

In order for us to provide you with the best possible experience, it's important to have a solid grasp of your budget. We suggest doing a bit of research on current market prices and what options are available within your range. This will help us design the perfect custom jewelry piece for you.

Do you require a deposit to get started?

Each custom piece begins with a thoughtful, hands-on process—and because of the time and care involved, a non-refundable $1,000 deposit is required to move forward. This deposit is applied toward your final balance and secures your place in my custom design queue.

I personally review every custom inquiry to ensure it's a project I can take on. If your submission feels like a good fit, I’ll follow up with next steps—including a link to place your deposit. Once received, I’ll begin reviewing inspiration, sourcing options, and guiding you through the next phase of the process.

If you’re still exploring possibilities, you're always welcome to browse my Build Your Own collection or Made for You designs.

What about a custom design that isn't one of your already made designs? Can you create something entirely from scratch?

Yes. Lavender Creek Gems offers fully custom, from-scratch designs. This includes significantly modified versions of existing LCG pieces or the combination of elements from multiple designs. A non-refundable $600 design fee is required for these projects and is separate from the final cost of the ring.

Please note: We do not copy other designers’ original work. As a designer whose work has been copied repeatedly, Brianna holds a firm stance on design ethics. While broad, industry-wide design elements may be referenced, any request that involves replicating another artist’s identifiable or proprietary design will be declined.

What are my options for selecting a center stone?

You may choose a center stone for your custom piece in one of the following ways:

Curated Gemstones

Our curated gemstones are one-of-a-kind stones hand-selected by Brianna and held in-house specifically for Lavender Creek Gems designs. These stones are in stock and may be purchased directly through our website to reserve them for your project.

Curated Diamonds

Our curated diamonds are one-of-a-kind stones personally selected by Brianna and held in-house for Lavender Creek Gems designs, much like our curated gemstones. These diamonds are available for purchase directly through our website and are reserved exclusively for your custom piece once purchased.

Live Diamond Feeds

We offer access to live supplier feeds for:

Stones selected from our live diamond feeds are not held in-house and are ordered specifically for your project.

Because these diamonds are sourced on demand, all live-feed diamond purchases are final and non-refundable. Additional photos or videos beyond what is listed are not available, but we are happy to send you a video when your stone arrives.

Additional Stone Sourcing

If you are looking for a specific stone that is not currently available through our curated collections or live diamond feeds, we are happy to discuss sourcing options.

Custom sourcing begins after the $1,000 custom design deposit is received. We recommend reaching out in advance to confirm whether your desired stone can be sourced.

Important Notes

  • Stones are not held without payment.
  • We do not sell loose gemstones or diamonds. All stones are purchased with the intent to create a finished piece through Lavender Creek Gems.
How long does it take to receive the initial design?

Depending on the complexity of your design, the CAD rendering process may take up to 14 days. Fully original or from-scratch designs may require additional time.

What can I expect once I approve my design?

Upon design approval, full payment is required to move your piece into production.

You will be invoiced via email, and will be able to check out on our website. Your deposit will be applied to your final balance.

How long does the custom design process take?

Our current turnaround time for custom pieces is approximately 10-12 weeks from start to finish. While we often complete rings sooner, this time frame ensures that we can dedicate the utmost care and attention to detail, resulting in a truly unique and special piece.


To ensure a smooth and stress-free experience, we recommend having your ring in hand well before making any proposal plans. This not only provides peace of mind but also ensures everything is ready for your special moment. For those planning proposals or other significant occasions, we strongly advise starting the custom process at least three months in advance to allow sufficient time for creating your unique piece. Your milestone deserves to be perfect, and we’re here to help make that happen.

Important Info

Can I use my own loose gemstones or diamonds?

Unfortunately, we do not use customer provided stones, nor do we melt down jewelry to incorporate into a custom piece.

Are there financing options available?

Yes! We offer payment plans via Shop Pay Installments, a partnership with Affirm. Please let us know ahead of time if you are planning on using this option for your custom piece.

You may verify your qualification with Affirm here. It may be beneficial to do so before considering the installment plan.

Can you recreate past gemstone rings?

At Lavender Creek Gems, our mission is to create one-of-a-kind gemstone and diamond jewelry designed to be cherished for generations. Our pieces feature carefully selected stones, responsibly sourced through ethical relationships with our suppliers worldwide. Using one-of-a-kind gemstones or diamonds ensures each item stands apart, guaranteeing its individual appeal.

Although we recreate our styles, we cannot use the exact same gemstone for each new piece due to the unique nature of natural gemstones. As a result, we do not restock exact rings. No two stones are the same, guaranteeing their one-of-a-kind nature.

Recreating a one-of-a-kind natural gemstone rings is challenging due to several reasons:

  • Unique Gemstones: Each natural gemstone possesses distinct colors, patterns, inclusions, or cuts that render them truly one-of-a-kind. Finding a similar gemstone that matches the exact characteristics of the original can be extremely difficult. Using rare, high quality stones is the most important aspect of LCG, and while we try to accomodate most requests for replications, this is something we strive to keep consistent.

  • Variability in Gemstones: Natural gemstones are formed under unique geological conditions, resulting in variations in color, clarity, and overall appearance. Even if you manage to find a similar gemstone, it's unlikely to be an exact match in terms of all these aspects.

  • Exact Measurements: Getting the exact measurements and proportions right for a one-of-a-kind stone can pose some difficulties. Even a slight difference in dimensions can influence how the ring looks and feels. We personally cut about 95% of our tourmaline stones and often mold them to match the natural shape of the rough stone. However, not all rough stones can be transformed into the same shapes you've seen us use in the past. It ultimately depends on the stone's shape and whether any inclusions need to be removed. Gemstone cutting isn't as "cut" and dry as one would think!

  • Market Fluctuations & Scarcity: The availability and pricing of gemstones can change over time due to market fluctuations and sourcing challenges. This can impact the feasibility of recreating a piece at a similar cost. This holds particularly true in the present moment, more so than ever before. The demand for high quality colored stones is astronomically high, and in turn makes it difficult to source more rare stones.

Short answer: technically, no.

Other inquiries? Let's chat.

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