All Lavender Creek Gems pieces are covered under a limited lifetime guarantee against any workmanship or manufacturer defect. It does not cover normal wear and tear, misuse, neglect, or theft.
We will cover the loss of the first melee (small) stone under 0.05ct or any stone up to 1.5mm in length within the first year of your purchase. Please note that center stones are not covered under warranty, so we encourage you to insure your jewelry under homeowners, renters, or an independent insurance company immediately upon receipt of your piece.
We offer repair services for all LCG jewelry resulting from regular usage. We retain the right to determine what constitutes typical wear and tear. Unauthorized repairs conducted outside of Lavender Creek Gems will void your warranty, including ring resizing.
We encourage you to send in your ring for a check up annually. We check all prongs, polish, and clean your jewelry.
Please contact us below for more information or to submit a warranty claim.