Kindly be aware that this product is made-to-order and necessitates a production period of 2-3 weeks. Please understand that all made-to-order items are customized and therefore cannot be returned.
In case you need a size that falls outside of our existing stock range, please let us know by sending us a message below in the "ASK A QUESTION" tab. We would be happy to accomodate any sizing requests!
WHEN SHOULD I NOT WEAR MY JEWELRY?
During outdoor activities such as gardening, recreational sports, yard work, washing your car, or any strenuous activity that may or may not break a sweat!
In any chlorinated (or chemically treated) water. And ocean water. I know, I know, no sparklies at the beach!
During the much dreaded house work! Don't wear it while vacuuming, doing the laundry, washing dishes, etc. And definitely not while scrubbing the toilets!
Never, ever wear your jewelry while exercising or weight lifting. No kickboxing, jiu jitsu, arm wrestling. Nope. None of that.
While sleeping, showering, lathering up, lotioning up, you know how this goes.
While walking too closely to a brick wall. Yes, I mean it. No car dealership inflatable man arms, please!
When in doubt, don't wear it.
Most gemstone jewelry must be cleaned a little more often than traditional diamond jewelry. We recommend cleaning your gemstone jewelry every few weeks if you're really ambitious, but once a month will suffice, usually. It truly depends on your lifestyle and how often your piece is worn.
Do not use any kind of chemicals to clean your jewelry, whatsoever! The best thing for your jewelry is some good ol' mild dish soap with a soft/extra soft toothbrush. Never use hard/firm bristled toothbrushes, as they can possibly scratch your gold/stones. Use warm water (not too hot!) to wash away grime and oils.
Don't forget the underside of the stone! Dry with a soft cloth, or use your blow dryer on the cool setting to achieve a spotless shine!
Polish with a gemstone/jewelry polishing cloth to achieve an even better luster.
Never, ever, place your gemstone jewelry in an ultrasonic cleaner, or use a steamer to clean the piece. Some stones, like emeralds, have natural inclusions or have oil treatments and should never be cleaned this way, as they can break, or have their treatment removed altogether if used in conjunction with a harsh chemical cleaner.
We offer professional cleaning, polishing, and resizing for all of your pieces you have purchased from us. Please contact us to inquire further.
To be covered under our warranty, please send us your piece for annual (or bi-annual, even better!) maintenance. We check all prongs, polish, and clean your jewelry for you under our warranty. Please reach out to us to schedule. For more warranty information, click here.